TechniData – Customer references

Volkswagen Corporation


The genuine parts sales division of the Volkswagen corporation uses TechniData BCS to ensure the product safety of genuine parts.


Reference customer:

Volkswagen AG
Berliner Ring 2
38440 Wolfsburg
Germany
www.volkswagen.com

Solution:

TechniData CSM
TechniData BCS PS

Company size:

329.000 employees

Turnover:

108,9 Billion EUR

Industry:

Automotive

A great deal of information is needed to market genuine parts from the Volkswagen corporation. This includes product labels, safety data sheets, operating instructions and transport papers in numerous languages and specific national versions. To ensure that it satisfies all the legal requirements applicable around the globe and to optimize processes, Volkswagen has outsourced its product safety processes to TechniData BCS. This has sped up processes, improved the service for dealers and partners and ensured compliance with legislation.

Company

The Volkswagen Group with its headquarters in Wolfsburg is one of the world’s leading automobile manufacturers and the largest carmaker in Europe. In 2007, the Group increased the number of vehicles delivered to customers to 6.189 million (2006: 5.734 million), corresponding to a 9.8 percent share of the world passenger car market. The Group is made up of eight brands from six European countries: Volkswagen, Audi, Bentley, Bugatti, Lamborghini, SEAT, Skoda and Volkswagen Commercial Vehicles. The Group operates 48 production plants in thirteen European countries and a further six countries in the Americas, Asia and Africa. Around the world, more than 329,000 employees produce almost 25,400 vehicles or are involved in vehicle-related services each working day. The Volkswagen Group sells its vehicles in more than 150 countries. It is the goal of the Group to offer attractive, safe and environmentally sound vehicles which are competitive on an increasingly tough market and which set world standards in their respective classes.

Benefit

  • Speedy deliveries and a wide range of services for providing dealers with information on dangerous goods has given the genuine parts sales division more of an edge over the competition in the after-sales market and ensured compliance with legislation.

  • Automated processes improve service levels of the dealer and importer service

  • Centralized data management

  • The changes have sped up the process of classifying new products and made the system more convenient for staff and partners to use.